Kaiser Permanente Small Business Retroactive Termination Change

Effective August 1, Kaiser Permanente will enforce the existing subscriber termination policy for small business customers.

That means small group customers can no longer retroactively terminate subscribers or dependents prior to the month the request is received unless it is set for a future termination date.

• Example: To terminate a subscriber’s coverage beginning August 1, small business customers must submit their request no later than August 31. A termination request received in August cannot be made effective retroactively to July 1 or June 1.

Customers can still add subscribers or dependents and have the coverage effective retroactively up to two months prior to the current month.

• Example: Customers have until August 31 to add members with a coverage effective date of June 1.

This change does not impact large group customers, as they are already complying.

IN SUMMARY:

Who's this for? Brokers & consultants, small business and large commercial.
What's it about? Changes to small business retroactive termination; Large group termination timelines are not impacted.
What should I do? Understand the retroactive subscriber termination policy.

If you have any questions or concerns, please get in touch by email or by phone 714-969-6032.

Information obtained from KaiserPermanente.org